Privacy Policy
Last updated: February 23, 2025
This is the Privacy Policy of Mind Epistemology (hereafter referred to as “us” or “we”). This Privacy Policy describes how your personal information is collected, used, and shared when you use our streaming service, Mind Epistemology, through our website (www.mindepistemology.com) or any of our branded apps, third-party platforms, streaming services, or mobile applications (together, the “Service”).
By using the Service, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. We may modify this Privacy Policy from time to time. Your continued use of the Service constitutes your agreement to any updated Privacy Policy on a prospective basis.
PERSONAL INFORMATION WE COLLECT
When you use the Service, we collect the following types of personal information:
Account Registration Information In order to sign up for a subscription, you must create an account by providing us with your name, email address, and a password.
Payment Information To process subscription payments, you must provide valid payment card information. Payment processing is handled securely by a third-party payment provider. We do not store or have direct access to your payment card details.
Information Collected Automatically Each time you visit the Service, we automatically collect certain information about your device and your interaction with the Service. This may include your viewing activity, your IP address, location information, your browser type, your Internet service provider (ISP), referring/exit pages, your operating system, date/time stamps, and related metadata. This information may be used for fraud prevention, security monitoring, and optimizing the Service experience.
Comments We may offer the ability to provide comments or to post messages in a forum. Any posts you make will be publicly available.
Other Information You may also choose to provide other information about yourself in connection with surveys, contests, special offers, customer support inquiries, and other communications with us.
HOW WE USE YOUR INFORMATION
- We may use the information collected about you to:
- Fulfill your orders and deliver content to you;
- Send you transactional communications related to your subscription;
- Provide customer support to you;
- Analyze how the Service is being used for troubleshooting and improvements;
- Communicate with you;
- Collect debts, prevent fraud, and protect the integrity of the Service;
- Enforce our legal rights.
DISCLOSURES TO THIRD PARTIES
We may disclose your information to the following types of third parties:
Authorized Service Providers We share your information with third-party service providers involved in operating the Service, including those providing hosting, payment processing, customer support, and analytics. These providers may collect, store, or process your data as part of delivering their services. You can read more about how each provider handles personal information by visiting their respective privacy policies.
Legal Situations We may disclose your information when we have a good faith belief that compliance is required by a search warrant, subpoena, court order, or similar request from a law enforcement or other government agency.
To the Public We may publicly disclose aggregated user statistics and other information that is not considered personal information. If you comment on a video or participate in a forum, your comment will be shared publicly.
NO ADVERTISING OR SALE OF PERSONAL INFORMATION
We do not display advertisements on our Service, and we do not sell or rent user information to third parties.
EMAILS
Transaction Emails: When you create an account, we may send you a welcome email that provides information about your subscription and your account. If you make a purchase, we may send you an email confirming your purchase. We may also send you other emails concerning your account status and renewals. You may not opt out of transactional emails.
Marketing Emails: Depending on your preferences, we may send you emails letting you know about new programs or features or promotions. You may opt out of these emails at any time in your account settings.
YOUR PRIVACY RIGHTS
You may change your account information or close your account at any time by logging into your account and adjusting your account settings. If you close your account or request that we delete your account, you may lose access to content you have purchased. When you close your account, we may preserve your account information to: (i) Let you know about new offers and content; (ii) Restore your account, if you ever wish to re-subscribe; (iii) Where we believe in good faith that preservation is necessary to enforce our rights.
EEA Users: Users from the European Economic Area (EEA) have the right to: opt out of cookies (see our Cookie Policy); access, correct, delete, restrict, or object to our use of your personal information. If you would like to exercise any of these rights, please submit your request by emailing us at support[at]mindepistemology.com. Some requests may require identity verification or be subject to legal considerations.
California Users: Users from California have the right to request information about the categories and sources of personal information collected about them, as well as its use and disclosure. You may also request a copy of your personal information, request deletion of your personal information, and opt out of the sale of your personal information. To exercise these rights, submit your request by emailing support[at]mindepistemology.com. We may require identity verification before processing your request.
Nevada Users: Nevada residents have the right to opt out of the sale of certain "covered information." We do not currently sell covered information as defined under applicable laws.
CHILDREN’S PRIVACY
The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or legal guardian and believe your child has provided personal information through the Service without your consent, please contact us so we can remove any unauthorized data.
CHANGES
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Your continued use of the Service constitutes your agreement to any updated Privacy Policy on a prospective basis.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at support[at]mindepistemology.com.